Building a good customer experience does not happen by accident.
It happens by Design
Who Is FYDI Global
The global BPO service provider and call center, FYDI, was established in 2018 and is headquartered in Tustin, California. Since its establishment, it has provided multilingual call center services and comprehensive business process outsourcing (BPO) for numerous well-known companies worldwide.
FYDI operates eleven centers in eight countries: the United States, Ecuador, Mexico, Egypt, Indonesia, and Morocco. These centers have a total of approximately 4,000 seats and employ more than 4,000 professionals from over 40 nationalities. FYDI offers 24/7 support in languages such as Spanish, English, Chinese, Arabic, and French, among others.
Customers First. Always.
We build relationships, not just transactions.
Exceeding your expectations, consistently.
Our commitment to excellence ensures that every interaction, every project, and every goal is achieved with exceptional quality and unwavering reliability.
Service that’s personal, not just transactional.
At the heart of our service is a genuine commitment to understanding and meeting your unique needs. We focus on building lasting relationships, offering personalized attention that goes beyond the ordinary to make sure you feel valued and supported every step of the way.
FYDI Global is here for you!
Take advantage of our 30-day free trial and experience our services with no commitment. We believe in earning your trust by letting you see firsthand the quality and dedication we bring to every interaction. This trial period is designed to give you the confidence that we are the right partner for your needs, with no risks and no strings attached.
The Many Benefits of Agile Outsourcing
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Creating a great customer experience is crucial for any business
96% of customers will not use a company again after a negative experience