About Us

About FYDI Global

FYDI stands for “Fullfil Your Dreams Internationally.” We are a leading provider of comprehensive Business Process Outsourcing (BPO) solutions and multilingual call center services.

The global BPO service provider and call center, FYDI, was established in 2018 and is headquartered in Tustin, California. Since its establishment, it has provided multilingual call center services and comprehensive business process outsourcing (BPO) for numerous well-known companies worldwide.

FYDI operates eleven centers in eight countries: the United States, Ecuador, Mexico, Egypt, Indonesia, and Morocco. These centers have a total of approximately 4,000 seats and employ more than 4,000 professionals from over 40 nationalities. FYDI offers 24/7 support in languages such as Spanish, English, Chinese, Arabic, and French, among others.

Partner With Us

Our unwavering commitment lies in empowering our clients to optimize business processes, achieve cost efficiencies, enhance customer satisfaction, and drive substantial value across their entire enterprise. With a focus on excellence, we stand ready to be your trusted partner in elevating your business to new heights.

As a client-centric organization, we consider our clients’ success as our own. By partnering with FYDI, businesses gain access to a reliable and experienced team that is dedicated to driving growth, enhancing customer experiences, and unlocking new possibilities.

Mission

Our mission is to be a global enterprise anchored in outstanding BPO/CALL CENTER services, empowered by our workforce, driven by technology, and devoted to social responsibility.

Vision

Our vision is clear: We want to be a global leader in BPO and call center services. This means we’re all about delivering top-notch service to our clients.