Success Cases

At FYDI, our success stories serve as a testament to our proficiency in providing top-tier Business Process Outsourcing (BPO) solutions. We have collaborated with a diverse range of clients across industries such as finance, healthcare, e-commerce, and telecommunications over the years

About Success Cases

American Lending Center (ALC)

ALC Lending, LLC is a private non-bank lending institution headquartered in Irvine, California. As a nationally recognized leader in small business lending, ALC is committed to providing fast and flexible credit solutions to eligible small businesses across the United States. With a deep passion for empowering entrepreneurs, ALC specializes in offering commercial loans primarily through Small Business Administration (SBA) programs.

Our partnership with ALC Lending, LLC demonstrates how committed FYDI is to providing top-notch software development services for businesses. We're proud to consistently deliver great results that help our clients' businesses grow.

Being able to quickly and accurately finish projects has been crucial in supporting ALC's goals. Their focus on quality ensures tasks get done well and on time.

What makes FYDI different is our proactive and responsive approach. Whenever ALC needs support or faces challenges, we're there with timely advice and effective solutions. Our dedication to their success means we always strive to go above and beyond what's expected.

BPO Position:

Software Development

Didi Pay

Didi is the world's leading intelligent taxi platform. A wide range of services is currently available in 18 countries in the Asia Pacific, Latin America, Africa and Russia.

FYDI has been working with Didi pay for 2 years, and maintains the first place in comprehensive data. The service employees have increased from 20 seats to 270 seats in 3 months. FYDI plays an essential role to serve customers in Spanish languages.

BPO Position:

Customer Services
Online Content Review
Debt Collection

Total Employees: 270

Fintopia

Fintopia is a digital technology group that specializes in big data and artificial intelligence. Fintopia is committed to improving the quality and efficiency of financial services through technology to provide a more professional financial experience for users around the world.

Since its establishment in 2015, Fintopia has always focused on consumer finance. Their services cover China,Southeast Asia, Latin America and Africa.

FYDI has been cooperating with Fintopia for over 2 years. We provide services in Spanish and Indonesian languages and continue ranking first in comprehensive data.

BPO Position:

Debt Collection

Total Employees: 150

Lexin

Lexin is a top leader in leading new consumer digital technology service in China, listed on NASDAQ in December 2017(stock code NASDAQ:LX)

FYDI and Lexin have been cooperating for one year. FYDI total employees customized cooperation programs based on Lexin’s needs and manages the Spanish outsourcing services, ranking first in data integration.

BPO Position:

Content Review
Data Sorting
Debt Collection

Total Employees: 200

Trust FYDI to Manage Your Business Complexities

Call Us (657)235-8849

With a dedicated team and advanced technology, we specialize in providing expert Business Process Outsourcing (BPO) solutions. Whether it's managing customer support, handling debt collection, or streamlining back-office operations, FYDI empowers businesses to optimize their processes, enhance customer satisfaction, and achieve their goals. Our proven track record and commitment to excellence make us a trusted partner in driving efficiency and growth for our clients. Let us navigate the intricacies while you focus on what truly matters—growing your business with confidence.

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